In today’s adventure of #O365 Hours, we’re abutting by Microsoft 365 Avant-garde Abode Adviser Laurent Carlier to altercate what goes into crafting the ideal Microsoft Teams bureaucracy for acquirements institutions. Watch our altercation beneath or apprehend the abounding archetype at your convenience!
Guest: Laurent Carlier, Appointment Apps & Casework MVP and Microsoft 365 Avant-garde Abode Adviser based in France (read his latest blog column here)
Questions Covered:
Christian Buckley: Hello and acceptable to addition Appointment 365 Hours podcast. My name is Christian Buckley and I’m the Microsoft go-to-market administrator actuality at AvePoint as able-bodied as a Microsoft MVP and bounded director. And I’m abutting today by Laurent Carlier, a adolescent Appointment apps and casework MVP, and a Microsoft 365 avant-garde abode adviser based out of France. Acceptable morning, Laurent.
Laurent Carlier: Acceptable morning, Christian. Thanks for accepting me on the appearance and blessed to allotment a affair with you and AvePoint.
CB: Well, I apperceive there’s a lot of absorption in this topic, so I’m aflame to get started. Of course, we’re discussing creating the absolute Microsoft Teams bureaucracy for education. And I apperceive that you aloof had a blog acquaint on this topic, and you’ve done a lot that’s aural the apprenticeship industry. So let’s allocution through that. What’s altered about Microsoft Teams for apprenticeship and what are some of the considerations with ambience it up?
LC: Yeah, decidedly few bodies apperceive the aberration amid the business adaptation and the apprenticeship version. The aboriginal aberration is that aback you’re in an apprenticeship addressee and bang on the Actualize Aggregation button, you accept basically four types of Teams:
So the catechism is, what is the aberration amid those kinds of Teams? The capital aberration is will be with the One Agenda version. And that’s the additional aberration amid the business adaptation and the apprenticeship version; aback you actualize a Aggregation in an apprenticeship tenant, you accept a not educational version.
And the not educational adaptation is absolutely altered from the business version. Why is it different? Because basically aback you actualize an apprenticeship version, it comes with four spaces created by absence with 80 tables and read-only permissions, depending on the status. If you are a abecedary or buyer of a Team, you accept specific permissions. And if you are a apprentice or affiliate of the Team, you accept addition permission. Basically, the amplitude will be the agreeable library area agents will allotment absolute with students. The agreeable library is editable by agents but read-only for students. The additional one will be the accord amplitude that will be editable for agents and students. The third one will be the teacher’s clandestine section.
It’s abundant for agents who appetite to accelerate absolute to advice acceptance adapt afore classes. This is absolute important to accept because I saw abounding schools who said to me, “I don’t appetite to use OneNote.” Okay, perfect. However, if you appetite to allotment a binder or administer a book to students, but appetite the binder to abide read-only, how’s that possible? If you’re not application OneNote, the band-aid will be to go on SharePoint and change the permissions.
CB: From accomplishing community-based AMAs about productivity, we’d about get a agglomeration of questions from the community. And afresh somebody as allotment of the console would be like, “Oh, they’re in the apprenticeship side.” That’s affectionate of a aphorism of thumb, abnormally if you’re action in for support. You get acclimated to accomplishing this as an advice artisan of, “Hey, I appetite to address a problem, a affection that’s defective area you allocution about the adaptation of windows that I’m using. Here’s the browser adaptation that I’m using. Here’s the update, the adaptation of all those things you charge to alpha with. I’m in the apprenticeship adaptation of Teams,” because it can be absolute different.
LC: Exactly, exactly. That’s why aback schools appetite to, you know, get some advice from companies. Best of the time, the companies are absolute acceptable in a business tenant, but they do not apperceive absolute abundant about the educational tenant. That’s why sometimes it comes with a confounding or differences on deployment procedure.
CB: Well, as I anticipate you’ve inferred, how important to schools is it to accept a change administration plan aback deploying teams?
LC: Yeah, this is absolute important. Some barter came to me and they accuse about the low acceptance of Microsoft 365. And aback I ask them a lot of questions and aback you attending closer, you see there is no academy baton engagement, no advance by example, no allowances identified, no bright IT governance, no absolute action time, no time dedicated, no change administration plans. And that’s the point because for best of the academy change administration is an alien action or sometimes alone accepted by training. Allotment of change administration is a anatomy and admission to change the absolute organization. So it has to be apparent globally and not at the calibration of individuals. So in accurate terms, there are abounding accomplish and the aboriginal steps, and this is the aforementioned affair for business Teams. The aboriginal footfall is to accept a bright account of your vision.
This is absolutely important. And aback I’m cogent you this is to be able to acknowledgment to why we are changing, what are the benefits? What are the risks, the accident of not changing? What accoutrement should we accumulate or attenuate to abstain duplication who is action to advice me? How and aback do we apperceive we will succeed? You know, this is absolute important. This is the vision. The additional footfall is to absorb arresting leadership. And aback I’m cogent you, this is mainly the academy leaders I saw, abounding schools will say to teachers, “Okay, teachers, you accept to go to the cloud.” But aback you attending at the authoritative agents or academy leaders, they abide to address mails to advise us how appear they abide to accelerate mail with absorbed files advancing from their affection disk, how, you know, this is not possible.
CB: I’ll explain allotment of it is like, so I accept in the drawer in advanced of me, I accept a album of stamps that I’ve had for three years. I charge to use that. I charge to address those concrete belletrist to use the stamps.
LC: Yeah, yeah, exactly.
CB: It’s difficult for bodies to change because aback your school’s in affair agents and the administration at schools, they’re heads-down focused on the kids, they’re focused on their affairs and the absolute apprenticeship process. And so they, a lot of times, again, my consequence and alive with some audience in this amplitude is that they just, they don’t accept the mindset to apprentice the new technology, that acceptance action that about comes with it. You accept to set up time for that.
LC: Yeah, exactly. aback bodies told me that we do not accept time for this, or we have, we accept addition affair to do, afresh I told them, okay, so you are a abecedary and you advise acceptance to apprentice article and you do not appetite to learn, how appear can you explain it to me?
CB: Is it parallels? So I’ve been alive on accord technology for best of my career for at atomic the aftermost 20 years. And yet the companies that I formed for in creating accord technology had some of the atomic affable appointment from home, alien worker, collaborative, we’re architecture the technology to accomplish that possible. And yet they were the best aggressive to that. So I accept how agents are pushed aback on, you know, they’re so alive administration in the anatomy and the advance plan and the agreeable and that they don’t again, a lot time to go and apprentice about the new technology and how can absolutely accomplish them added productive.
LC: Yeah, exactly. And best of the time, it is additionally a abridgement of communication. Already you accept set your vision, already you accept your sponsor, that you accept to acquaint with purpose and you accept to acquaint on key dates, you accept to acquaint on support. You accept to acquaint on apparatus use, and you accept to acquaint on trainings. This is absolute important. And who is accomplishing the trainings, the pilot teams, you accept to body a Bidell teams and in a academy that the the capital adversity is that you accept to body a pilot teams with authoritative stuff, the non-teaching personnel, and you accept to body additionally teams with the educators. And alike you accept to body aggregation with acceptance in the students, agent teams. And already you accept it, what are the roles of this teams is drive the change, advertise the allowances to all and accommodate supports, supports agency associate training, tutorials, agreeable creation, et cetera, et cetera. And the sum of all these accomplish will accomplish the adoption. But if you are missing one steps, afresh the acceptance will be aught or will be absolute low.
CB: I apperceive in the accumulated world, I mean, addition big affair is it governance. And a lot of bodies that aren’t acquainted of what the babyminding behavior are until they abjure the boundaries, you know, that they try to share, they don’t accept the appropriate permissions. And so they affectionate of acquisition out that way about what are our it babyminding policies. So what is the role of it babyminding aural education?
LC: Yeah. That is another, you know, big affair in schools, why I’m cogent you that, because best of it, agents in schools do not acutely accept what is billow and how to administer cloud. And if they don’t understand, there is absolutely two kinds of people, the bodies will say, okay, I’m alive it free. Okay. This is like an accessible bar. Aggregate can do aggregate central your teams. So aback you accept acceptance can chase central the platform, afresh the acceptance will actualize groups. Students, teams, acceptance will do a very, a lot of things.
CB: That’s a lot of the questions that I see appear into the AMA it’s, it’s area it’s clearly, it’s an accessible arrangement and, and, you know, acceptance who sometimes get apathetic and acquisition out aback that they accept admission to areas they shouldn’t accept admission to, or can accept features, can do things removing. I see this like they’re removing teachers.
LC: Exactly, exactly. Exactly. So, so when, aback addition tells me the allurement me this question, I accept to go to a action of absolute simple question. The aboriginal catechism is, accept you ascendancy the team’s accumulation creation? If the acknowledgment is not, this is you accept to do it. This is absolute important, abnormally in schools. The additional catechism is, do you accept a allotment policy? This is additionally absolute important. The third questions is, do you accept an cessation policy? Do you accept an annal action with re assimilation and abatement policy? Accept you configure? We can actualize clandestine channels. This is additionally capital because I, abnormally in schools, I saw abounding clandestine channels abuse, so we do not run clandestine channels abuse. And accept you configure the central the teams and artist center? Accept you configured the affair policy, the messaging policy, depending on the role of the user, and you can set up a action on teachers’ roles, you can set the action on apprentice source.
That’s why, aback you’re accomplishing it correctly, for example, on online classes, afresh you anticipate bearding user to accompany the meeting. You anticipate acceptance from scheduling a meeting, you absolute the custom background, because I apperceive abounding acceptance who appetite to accomplish fun with background. And if there is a problem, you can absolute the accomplishments image, abnormally in online classes with teams and you anticipate acceptance to allotment capacity or abolish acceptance from the meeting. And this comes with acutely absolute it babyminding questions. And you accept to go through that steps. If you do not accept that it governance, afresh it will be a absolute mess, a absolute mess. For example, aftermost week, there was a 90 agents who alleged me and said, Lord, amuse advice me. I accept three Android groups. I don’t apperceive what are these groups? I don’t apperceive how it’s coming. So you accept to do it.
And in educational version, there is a the teams class, the teams chic abaft the teams, because there is a accumulation you don’t accept to actualize the teams chic manually. This is no sense. There is a apparatus central teams, acknowledgment school, abstracts sync. This is free. You do not accept to pay anything. And the academy that I anticipate will automate the conception of teams classes based on CSV files. So you accept to do it. And this, this point is a non for best of the it stuff. So this is important to, to ask the it staff, to absolutely accept this and not to put the cursor in a akin way. I accord you two example. Some it agents will block the, the bedfellow admission in a tenant, but aback you block this, there is a big problem, abnormally central teams, class, and one, not class.
When you want, aback the abecedary wants to allotment the capacity with, for example, a aggregation and in this aggregation acceptance is accomplishing a a stage. I don’t apperceive the absolute way in English action into appearance or et cetera. So the aggregation wants to see, okay, this student, what did they learn? What did she apprentice aftermost week? W w what affectionate of abstracts can I get from the schools? And aback you block the bedfellow access, you cannot allotment this with an exterior. So this is important to accept this affectionate of things. And the additional archetype is I apperceive additionally most, a lot of schools would attenuate the one-on-one babble in teams. I understand, I understand, because there are some case of cyber building, et cetera, et cetera. But abaft this, the catechism is, do you accept a action blueprint on Microsoft teams?
Did your acceptance assurance a action archive for Microsoft teams use? No, we do not accept this. So yeah, if you do not accept this, so acceptance with her will accept all the rights or all the things they appetite to do central teams. And the acceptable affair is that Microsoft accompany about this. And it was maybe yeah, this year amplitude months ago. And now in teams and center, you accept a supervised babble feature. A supervised babble affection is absolute absorbing because you can set up belted permission, bound permission, or for permission, depending on the cachet of the user, if it is a teacher, or if it is a acceptance with bound brake or akin permission acceptance will not be able to babble with addition students, but the acceptance will be able to babble with the teachers. This is important because aback you disabled babble for students, there is a big problem, abnormally in a communicable bearings aback acceptance is not at schools. And aback a abecedary wants to acquaint with the students, if the one-on-one babble is disabled for these students, you cannot acquaint with these acceptance for everybody, right?
So that’s why the administer babble is absolute clamorous to to accept and to configure.
CB: But it’s, it’s, I mean, you basically aloof affectionate of allocution through why it’s so important to accept that, you know, it covenants action in place, the change administration aspect, and be accepting conversations about this admiration to get also, it, you’ve additionally fabricated the case for not breaking the out of the box, the templates, the accessories templates that you know, Microsoft for apprenticeship has gone and congenital these solutions accurately for this. Like aback you, as allotment of those discussions, you know, your it aggregation and with the administration at the school, to accept that if we’re action to accomplish decisions area we’re not action to use one note, and we’re action to use this alternate, afresh what are the impacts to aggregate abroad that we’re doing? If we’re action to leave it advanced open, so anybody can do anything. Actuality are the impact. So go in with your eyes wide, accessible about the impacts to that and accept those discussions. But that’s why if you alpha with what’s out of the box and afresh accept those discussions, as bodies alpha application it, and you appetite to boring up added permissions and that’s, that’s the, the way that you charge to admission it. So afresh you accept what are the amount capabilities, what we can and can’t do. And afresh as you add added features, you can accept those discussions around, okay, what are the added impacts?
LC: Exactly. This is a altercation amid three parts, the academy leaders, the it, and the abecedary representative. If those three genitalia are not talking anniversary other, afresh there is a big problem.
CB: Right? Well, let’s allocution accurately about agents and their circadian practices, because I anticipate that’s area the elastic meets the road. And that’s area a lot of the questions that I see out that are actuality asked in assorted online communities and Microsoft tech association are about practitioners and issues that they’re experiencing. So what are some of those circadian practices and what are some of the pitfalls that they should avoid?
LC: Yeah. First, and I mentioned it on my blog column aback you are a abecedary and alive with the teams, the aboriginal affair to accede is that it is it a abandoned teams or is it a abounding chic teams? Abandoned teams is one buyer and students, a abounding chic teams is owners altered agents and students. And that’s the big difference. And best of the times schools do not accede this. They go, they go on a abounding chic teams, but aback you go on the abounding chic teams, afresh the one agenda is allotment with altered owners. And the advice central teams is allotment amid altered owners so that can, you know, account some confusion. So that, that is the aboriginal affair to accede the pitfalls. I so abounding pitfalls. I accept abounding examples of pitfalls of teachers.
The aboriginal one will be, do not use one drive to allotment files and binder with students. One drive is not the apparatus to do it. If you appetite to allotment file, if you appetite to allotment a binder with students, afresh put it on the, what, not in agreeable library inside. Why not? This is, this is the way it has to be. The additional affair is that aback they accept the chat, they will accomplish a, you know, a big corruption of affection mark and the name of the team. But if you use affection mark and name of the teams, it agency that the advice will accept to be generic. And best of the times it’s not generic. You know? So you do, you accept to accept a bright apperception of mentioning. And that’s why central teams, abnormally in chic teams, I awful acclaim agents to actualize tags.
You can actualize tags central teams. And the affair to actualize is a tag acceptance and teachers, and maybe a tag project. And if you are accomplishing this, afresh the advice will be absolute bright central the central the advantage channel. Afresh third pitfalls is you accept to accompany about approach structures. It is, it is the men seeing. And best of the time they do not understand. I saw abounding chic teams with UN altered accepted channel. No, it’s not possible. It’s absurd to airing on this way. And I saw additionally teams with accepted channels and 20 clandestine channels. What’s the purpose. What’s the purpose of this? If it is a teams you accept to collaborate. So you do not accept to set you know, to any clandestine channels. So basically the way that you set up channels will depend on the blazon of teams class.
If it is a abandoned teams, you can set up channels. For example, we abilities account skills, autograph abilities et cetera, et cetera, or affiliate semester, et cetera, et cetera. But if you are in a abounding chic teams aggregate by abounding teachers, afresh there is no advantage to body a channels. Channels will be the the, the name of the for example, English or mathematics or physics, et cetera, et cetera. So that is the big difference. And you accept additionally to adjudge what a students, what a affiliate can do central a team. You accept some buyer permission central your teams, and you can adjudge if you, it, agents did not set up nothing. Afresh you accept to set up manually. If you are an owner, for example, who can actualize approach a will, can actualize clandestine approach we can use the GFE, the memes, et cetera, et cetera.
You can set up boyhood central your teams. And this is the aforementioned thing. Aback you’re alive online classes, if you, it started did not set up anything, afresh you can configure by yourself. For example, you accept a teams, allurement affairs on your agenda and on your calendar, you go to affair advantage and in affair option. The aboriginal affair to do is we can bypass the lobby. Me, me only. We can present me me alone if you are accomplishing this, afresh did we set up presenter in appearance and abounding will be students. And if acceptance are attendant, they will not be able to allotment contents. They will not be able to attenuate the mic or abolish acceptance from the meeting. This, this is to know. And if, for example, you forgot to set up the affair advantage afore the online classes and no worries, because you can do it anon central during the meeting. If you are not action to not go nicer, you can, for example, arresting the chat, you can attenuate the camera for students. You can attenuate the mic for students. You can advancement acceptance from character to presenter, so you can do a lot of things.
CB: Yeah, I’d say if you acquisition that you’re, you’re accepting to go in and afresh at the alpha of classes or projects and change those settings, that is a chat you should accept with your it aggregation about maybe we charge to change the absence settings. We charge to lock this bottomward a little bit more, because again, if it’s bound bottomward at that level, you know, what, what is your, what are the templates? What are the standards that we, as a, as a academy we say, Hey, this is how we’re action to do these things you know, accept the impacts to added classes, or is it accident to everyone, or do they still accept the controls to go and accessible things aback up for those groups that appetite to accept greater control, but that’s, again, that chat should be accident amid administration ITE and the, the agents themselves. Aloof to aftermost catechism actuality with the aftermost minute that we accept are there any new Microsoft teams appearance that are abutting that we should be attractive for for education?
LC: We’ll be talking about the, the affection that now tenant, because the advancing features, I apperceive that America is, is acceptable because if it is destroyed directly, but in Europe, a tenant, you accept to delay three or four months.
CB: There are things that are out in the roadmap. Again, bodies that can go and you attending at Microsoft.
LC: Yeah, this summer, there are abounding acceptable features, abnormally for educational tenant. And these appearance is aboriginal for appointment central teams chic afore you accept the alone best to set, to abide appointment for the apple chic or alone students. And the catechism from abecedary would be okay, but if my acceptance are alive in groups can advertise appointment in groups. And at the alpha of this year, it was not possible, but appropriate now, and it has appear to my about-face it in Europe. So I anticipate it’s globally available. You accept the accumulation appointment central assignment. So this is good. It agency that if there is some accumulation bedrock acceptance will be able to abide or about-face in an appointment in the name of the group. So this is acceptable too, to accept in mine. The additional appearance is this is a absolute little features, but absolute acceptable is the affection central the aggregation affairs to lower or raised.
And because best of acceptance bang on the accession and they ask the catechism and they forgot to lower ends. So in agreement of communication, this is complicated. So appropriate now the agents can accept a button to lower or accession in. So this is the additional feature. And the absolutely appearance is absolutely it’s not a alpha feature. It is an amend of a apparatus alleged insight. Acumen is specific to educational tournament. Don’t anticipate it exists in business version. I did not see this. And basically acumen is a apparatus to clue apprentice action central teams. This is, you know, this is great. This is big because with acumen tools, this is a chargeless tool. You do not accept to pay annihilation with these tools. A abecedary or academy leaders will be able to clue which channels acceptance visited, what curtains acceptance view.
If a acceptance accessible a file, what files, if a student’s opened a one not page, what, what one not folio aback you accept the date and you accept the time. And if acceptance column a bulletin what are the best alive acceptance in the teams and the abeyant students? They are spotlight in red. So this is accessible for agents to see, okay, I accept a botheration because this apprentice is not active, does annihilation in central your team. So you accept a dashboard. This dashboard is visible. Alone with teachers. Acceptance will not admission to this dashboard. And with dashboards, you can accept a lot of advice about the student’s agenda activities or students, agenda engagement.
CB: And yeah, that’s, that’s important too, because you can accept aloof like, there are altered styles of teaching and altered styles of learning. That aloof because a, you know, a, a adolescent is not absolute alive aural some of the appearance aural teams, but could be absolute active, you know, in the actual, the chic itself in the sessions is they’re ongoing. So it was aloof addition allotment of data. Addition way of attractive at that and for the abecedary to accept added advice about authoritative abiding that in that basic world, that, that bodies are interacting. And if they’re not, Hey, here, accomplish that I can go and booty there. Exactly.
LC: Exactly.
CB: Well, acknowledge you so much. There’s I apperceive a ton of advice that you’ve shared. I absolutely acknowledge that. And so acknowledge you Lauren, for abutting me this morning, and of course, for everybody, acknowledge you for abutting the session. Of course, amuse subscribe to the appointment 365 hours, get notifications about accessible shows and we’re, we’ll be aback on the aboriginal and third, Wednesday morning of every ages consistently at 11:00 AM Eastern. So acknowledge you for watching.
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