Q: I accustomed a argument from Facebook adage that addition was aggravating to get into my account. I could either say it was me accessing the account, or that it wasn’t me and I capital to assurance out. I chose the latter, and now I can’t get aback into my account. I approved to change my password, but back Facebook beatific me a “recovery code” I never accustomed it. Because my Facebook annual now lists an e-mail abode that’s not mine, I admiration if that being got my accretion code. On Aug. 1, I abounding out Facebook’s “if you anticipate your annual was hacked” anatomy and beatific them a archetype of my driver’s license. I haven’t accustomed a reply. What abroad can I do?
—Marylou Draghi, Glastonbury, Connecticut
A: Facebook has about 2.89 billion users, and it’s been estimated that about 160,000 accounts are afraid every day. As a result, all you can do is ample out the “hacked account” anatomy (tinyurl.com/yhaer9v9) and delay for a response. It’s cryptic how continued that will take.
I accede that the “recovery code” Facebook beatific apparently went to addition else. It should accept accustomed as a buzz text. But the aforementioned being who afflicted the account’s e-mail abode could accept afflicted the account’s buzz number, too. The acceptable annual is that you’ll apparently achieve admission to your Facebook account. Facebook can absolutely bout your absolute e-mail abode and buzz cardinal with its actual almanac of the account. Your driver’s authorization will prove that you are who you affirmation to be.
Q: Every time my PC reboots afterwards a Windows update, I get a bulletin that “Supremo” wants to reinstall itself. Back that happens, I annul Supremo action in the Assignment Manager program. But afterwards the abutting update, Supremo wants to reinstall itself again. Is this a chancy program?
—Evert Lehtola, Mound, Minnesota
A: Supremo is a affairs that enables addition to accretion alien admission to your PC. Aegis experts say it’s accepted software (see tinyurl.com/y3u2zn5p), but there’s no acumen to accept it on your PC if you’re not accustomed with it. To get rid of it, you charge acquisition and annul a book alleged “Supremo.exe”. To do that, use the chase window on the assignment bar to chase for Supremo.exe. In the consistent list, appropriate bang Supremo.exe and accept “open book location.” Windows Book Explorer will accessible to the binder area the book is stored. Appropriate bang Supremo.exe, again bang “delete.”
Q: AT&T is alternate 3G buzz account abutting February. Is there a way to alteration my photos and contacts from my Pantech Swift 3G buzz to a new 4G phone?
—Helena Birnbaum, Auburndale, Florida
A: Your buzz can alteration photos and contacts to a Windows PC via a USB cable (see tinyurl.com/f7t44fbp). But whether your Pantech Swift buzz can alteration abstracts anon to a new buzz isn’t clear. AT&T offers some phone-to-phone abstracts alteration options, including a chargeless app alleged AT&T Mobile Alteration and a for-pay “Personal Cloud” internet accumulator service. But your buzz doesn’t arise to be accordant with either one. As a result, your best advantage is to ask for advice at an AT&T retail store.
———
(Email tech questions to Steve Alexander at steve.j.alexander@gmail.com. Please accommodate a abounding name, burghal and buzz number.)
How Do You Delete Your Facebook Account – How Do You Delete Your Facebook Account
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